The CEO of PC case maker NZXT has come out with a response after the corporate was the middle of an expose relating to its Flex program. Johnny Hou, the CEO of NZXT, hosted a video the place he admitted that the corporate had “tousled”.
The NZXT Flex program has been the topic of a lot criticism. It permits clients to lease a particular PC construct from the corporate, however enterprise practices round it – and worth – have made it the topic of a blasting. NZXT may make among the greatest PC case designs round, as you’ll be able to see in our NZXT H7 Movement overview, however its Flex program’s choices have been arduous to defend.
Points surrounding the NZXT Flex system embody pricing and specification. For instance, in the event you pay greater than the whole price of the PC, you don’t get to maintain the PC and should return it in the event you cease paying.
Avid gamers Nexus additionally identified within the authentic expose (proven within the video under), that NZXT was renting out its 4070 Ti Tremendous PC, Participant: Three, with out the Tremendous card. That is regardless of providing it with the Tremendous card when the PC is purchased instantly with out the rental.
Whereas Hou doesn’t outright apologize within the video, NZXT says it’s making some modifications. The PC builder says it can now pull “all influencer-led Flex promoting” to make sure that these collaborating aren’t inaccurately promoting this system. The corporate can be altering the subscriber settlement to verify “every facet is even clearer.”
Regardless of these modifications, in addition to others, Avid gamers Nexus isn’t glad. In a put up to YouTube, the location mentioned that the corporate’s response to the investigation “misrepresents details” and “distorts the truth of their predatory rental pc program.”
Avid gamers Nexus has additionally mentioned that it’s investigating “deeper components related to this story”. Nonetheless, this subsequent investigation may “take weeks or months to finalize.”
Within the meantime, in the event you’re searching for a brand new gaming rig, we advocate as an alternative checking our information to one of the best gaming PC, and shopping for your new rig outright, somewhat than renting it.
