Earlier than Anna Huerta labored at Maxis, owned by Digital Arts, on The Sims 4, she nonetheless performed the sport professionally. The success of The Sims as a franchise made it a type of video games that different corporations had been all the time chasing, and to start to know it, you’ve acquired to play it not simply as a fan, however as an expert. To dig into the main points and begin to pull aside the items that make the sport what it’s — it’s about studying from the legacy of a storied franchise. Huerta, now a senior artistic director on The Sims 4, now performs the sport from the within, with all the information and analysis that comes with that type of entry.
A part of taking part in the sport professionally whereas working at Maxis is to deeply perceive the suggestions gamers give, and to construct that suggestions into one thing significant for the sport. The Sims 4 followers haven’t all the time been happy with modifications or fixes, however its sport builders’ capability to distill that suggestions and act on it’s what’s given the franchise such a legacy — one which’s continued for 25 years, and The Sims 4 for 10 of these years.
epicgamejourney spoke to Huerta about her prolific profession in video video games and the way that led her to the long-lasting Sims franchise that’s now celebrating its twenty fifth anniversary.

Picture: Maxis/Digital Arts
[Ed. note: This interview has been edited for length and clarity.]
epicgamejourney: Might you introduce your self and speak a bit about your and your profession journey? When did you begin engaged on The Sims and the way did you get to that time?
Anna Huerta: It’s been fairly a journey. I knew I needed to work in know-how after I was occupied with schools, and I used to be trying extra into studying modules and know-how sort of intertwined. I cherished being on a pc, I didn’t know what I needed to do. I cherished video video games and I used to be like, possibly there’s one thing there, however I’m additionally an issue solver. I needed to work truly in training, and one thing round gaming made sense.
I studied sport growth on the College of Southern California and ended up actually simply falling in love with the method. And my college was fairly effectively intertwined with EA, particularly in Los Angeles. And so I truly acquired a number of professors there and I ended up transferring onto some experimental video games in bodily and occupational remedy after which began engaged on an idea with youngsters. And that basically opened up my door to extra youngsters’s video games. Finally I additionally acquired a grasp’s in training and it actually gave me, I’d say, a user-centered background or learner-centered, which in gaming or in tech, we name it player-centered. So actually occupied with design from the panorama of the tip person who’s utilizing your product. I acquired very early in my profession in training a wealth of information and how you can simply construct round what somebody is on the lookout for, what makes them excited and motivated and actually simply wish to proceed taking part in with one thing.
I labored in particular ed for a bit of bit making an attempt to use a few of these practices, however what actually sort of kicked off my profession is I ended up getting a job with Disney engaged on Pixie Hole and I simply cherished it. I cherished working with a extremely fantastic IP with a predominantly female viewers that was very social and really artistic, and so they cherished principally dressing up their fairies and making properties and interacting with one another and chatting. And really I feel fairly a couple of of our [Sims] gamers most likely have performed that sport as effectively.
I fell in love with that. It jogged my memory a number of video games I performed after I was youthful. I cherished simulation video games. I cherished creating, and I by no means thought gaming might have been for me. I didn’t wish to make the varieties of video games that my brothers performed, for instance, despite the fact that I preferred taking part in them, I simply didn’t wish to take into consideration that on a regular basis as a result of they’re a bit of bit extra violent. And I finally went into Fb and cell gaming and acquired to study in a short time about growth cycles. It’s a a lot quicker paced surroundings. Moved to San Francisco and acquired to placed on very many hats, each sport design and manufacturing and venture administration, and actually acquired into how designers work and get integrated right into a sport crew. And my background is sport design. And I ended up having the privilege of working with lots of people that had left EA, many who had labored on the Sims, and had been all the time making an attempt to chase that dream.
I feel the Sims has actually echoed all through your complete trade and each studio tries to chase what the Sims has performed. And so it’s simply been sort of constructed into my pedigree on this actually fascinating means, simply each from school and having labored with folks from EA there to working at this firm that had a number of EA staff that finally went there, particularly who knew and understood Maxis very effectively. And so finally [in] my profession, I used to be like, I actually wish to make The Sims, I feel the end-all be-all of all video video games. And I ended up getting a possibility to use for this position, and I simply really feel so honored that I get to do it. Engaged on this kind of sport that’s very artistic for this viewers is simply one thing that has all the time been crucial to me, however just isn’t all the time a possibility. And so I’m so lucky that I get to have this chance for certain.
What was it like leaping into your present position at Maxis on The Sims 4, right into a franchise that’s so iconic?
I needed to take a second, I needed to take a step again after I was going by way of the interview course of. It’s a lot to tackle. The viewers has such a love and fervour for this sport, and also you wish to handle it and also you don’t wish to do it mistaken. And so I used to be very nervous. I didn’t know if I had what it took to proceed this franchise extra simply from a private perspective, as a result of it’s a massive title, it’s enormous each from how massive the sport is technically to the quantity of content material to the quantity of gamers that play it and the way lengthy it’s been within the trade. So I needed to shake off, I feel, a number of that concern. And I don’t assume I had imposter syndrome, however possibly that’s what it was that I might do that job with.
Additionally such a giant crew. The crew is fairly massive and everyone seems to be extraordinarily proficient. And I’ve somebody that I’m working with now who’s been right here for 30 years, and that’s superb to me. So I used to be nervous on all fronts. I keep in mind speaking to a good friend who had been mentoring me by way of my interview course of and he was like, “That is it. That is your second. That is what you’ve been wanting. And also you simply have to simply let it occur and simply take all of it in.” So my first couple years, which continues to be now, I informed myself, simply study the crew, study the viewers, study the sport and away from a really skilled perspective and simply soak all of it in and simply actually perceive it. This might be a lifelong job. I feel within the trade you see lots of people leaping and transferring round and I used to be like, I don’t need that for me.
I need this to be it, and I have to be affected person and never simply are available and attempt to change every part, which I feel will be actually scary for a crew as effectively. When you will have a artistic director coming in, what are they going to do and what’s their imaginative and prescient? So I spent a number of time simply listening to the crew and understanding what makes them work, what’s difficult about constructing this product, and in addition what lens can I convey. And likewise a giant one for me is how will we proceed echoing what the gamers are on the lookout for and bringing that into the sport. In order that was my lens for becoming a member of the crew is, how do I strategy simply large merchandise?
“There’s nonetheless a number of life on this sport”
You talked about taking the time to study the sport professionally. What does that imply to you? What’s completely different taking part in The Sims 4 as a fan or shopper?
There’s two methods to play a sport professionally — one [you’re] not on it, and also you’re outdoors trying in and also you’re making an attempt to guess why the studio is ensuring selections after which making use of it to your individual practices. So I had performed that for a very long time. Like I mentioned, each sport I’ve labored on, it looks like we’ve all the time had somebody that was chasing The Sims and in addition the success of it. As somebody who’s on the sport crew, you get to see how the sausage is made and why selections get made, the restrictions and in addition the inverse of that, of how a lot you truly can do. And for a AAA sport, it’s undoubtedly a lot larger than a cell title or perhaps a Pixie Hole.
So after I take a look at it, I now get to entry every part behind the scenes. Why and the way the sport is made, how the simulation works, what can we do with it? And likewise from a design perspective, how will we make the most of the work that’s been inbuilt a option to create [something] new? There’s nonetheless a number of life on this sport, and also you wish to be respectful to the techniques and attempt to orient issues in a means the place whenever you’re delivering it, there’s the cautious craft of like, that is the place we construct a brand new system, or that is the place we add new content material and rework a present system. So I’ve to actually perceive the inside workings of that and the tech stack and the way it’s working, despite the fact that I’m not a technical individual, like an engineer. After which additionally with the viewers, you possibly can solely guess from an out of doors perspective what gamers are doing, why they’re motivated, and what will get them excited. Once you’re on a sport crew, you get to see all that. You get to see what gamers are literally doing within the sport and the way that’s completely different from possibly what they could say on social media.
You get to work with gamers extra instantly and ask them questions and get suggestions in a means that you simply simply don’t get from the web or from guessing, and begin to validate a number of assumptions. This sport works very otherwise than another sport on the market and the way in which gamers play it, it’s very completely different from most different video games. And in order that was actually enjoyable to study.
What have you ever discovered compelling in regards to the unique The Sims? Has that modified over time engaged on The Sims 4?
I feel essentially the most compelling factor is it launched a number of alternative and storytelling on the stage of the individual. And I feel that in itself was a giant threat. Once more, chasing these video games, everybody’s enthusiastic about Sim Metropolis and making a metropolis builder and the truth that you could possibly zoom in and play folks, I feel was very unheard of outdoor of an RPG. This was extra in regards to the day-to-day life — folks’s feelings, and simply seeing that come to life. I feel there was a query, how is {that a} sport? And the truth that that occurred, I feel actually set the tone for what’s been potential for video games on this style, and we proceed to attempt to emulate that as we speak. So it’s opened up the doorways for a really particular kind of storytelling that’s actually, I feel close to and pricey to my very own coronary heart, which is human psychology and the way folks react to conditions and issues which can be, I’d say, are actually vital to us as folks.
It’s nearly like Maslow’s hierarchy to an extent, but in addition what brings us pleasure. And I feel the early video games actually tapped into that after which added that little little bit of fantasy and pleasure and hopefully — oh wait, we’re not asserting that but. Okay, so I’m not going to say that. Sorry. And so we get to proceed that journey. I feel Will Wright and his crew undoubtedly set the stage to do this and to inform tales from various views as effectively. And so having the ability to have queer characters, having the ability to date and see whoever you need was actually vital. And we’re simply now extra intentional about it today. And so we acquired to see the viewers actually react to that trying from outdoors. After which now with The Sims 4 we get to proceed to increase on a number of these techniques. And I feel that possibly wasn’t the unique intention, but it surely’s the place the viewers was asking us to go and to proceed these a number of views.

How have you ever skilled seeing the tradition and large impression of The Sims each personally and all through the online game trade?
I’ll begin with the trade perspective. ’Trigger I feel the way it’s additionally affected me is, and I alluded to this earlier, is I feel it taught the trade that there are different varieties of video games on the market that might be fairly profitable — these extra artistic, story-driven views in regards to the day-to-day from several types of folks. So that you see a number of — particularly indie video games — a number of these comprise simulated experiences on very human matters. However earlier than, video games had been extra platformers and shooters and stealth and journey. The Sims actually opened up the door for I feel one thing that was simply much more human and shut in connection. After which as a developer, understanding that I could make a sport like that, I feel, is basically thrilling. And for folks like me who wish to create extra of those artistic storytelling video games, there’s that chance. And now there’s extra all through their trade, which I feel is basically vital to have that functionality to have the ability to pursue a profession that additionally brings your self pleasure and happiness to have the ability to inform all these tales.
I could make a sport like this that represents me. I feel folks can play a sport that additionally represents them. I’d say the largest impression is that participant that’s nonetheless exploring who they’re or possibly are usually not getting constructive reinforcement of who they’re. They’ll see that positivity within the sport. They’ll create themselves nevertheless they need. They’ll experiment with that, and hopefully really feel accepted. We’re not a sport that judges you for who you might be, the way you play. And that has had a profound impression on the way in which folks simply see themselves proper now. Not everybody grows up in an surroundings that’s accepting. And so to have the ability to have that protected area is extraordinarily vital. Additionally, a artistic outlet that’s at house and accessible is extremely vital. Individuals simply inform tales additionally outdoors of themselves and that helps them discover. And I’ve seen gamers say, I’m going to analysis this tradition or this angle after which attempt to emulate that right here. And seeing gamers are doing analysis and to assist their tales, that’s actually cool to me. They care about different folks and so they wish to know what their life is like after which they attempt to play that out in The Sims.
Digital Arts and Maxis have launched a ton of Sims content material over the previous 25 years. Is there strain to maintain iterating? How do you determine what comes subsequent? I’m curious, too, when you look again on the older video games to tug from, or if it’s extra of a continuing look ahead?
Yeah, it’s every part. So our gamers are sort of those that inform us that we ought to be making extra. And so that’s firstly is, we get alerts that present, “Hey, gamers need extra of this space of the sport” or simply general they need extra Sims. And in order that retains us alive and going, is unquestionably gamers gravitating in the direction of this sport yr over yr. After which how we select and what we examine is, we examine all of it. So we speak to gamers to see what it’s that they’re on the lookout for firstly, and that’s what tales do you wish to inform? And what’s lacking, too — as a sport designer, you additionally take a look at the techniques from a design perspective, and are they settled? Do they want extra? Does one thing really feel prefer it’s not, it’s lacking? Or can we increase this to create one thing extra fascinating? After which from what we name our again catalog, each in The Sims 4 and previous video games, we completely take a look at what have we performed effectively and what can we do higher? We all know what was profitable about these previous options which have come on-line for previous video games. And so generally it’s about like, hey, this sport simply deserves to have that. It’s a no brainer, however what can we do otherwise and the way can we make it work inside this engine that we now have? And as you most likely observed, a number of it’s about going deeper.
You possibly can go deeper on a werewolf and it’s much more expansive than maybe previous werewolves. After which yeah, there’s all the time inspiration from life is unquestionably an enormous one. What’s it about life that we’re lacking these tales that gamers can inform?

What are you most pleased with attaining with The Sims?
I’d say the way in which we discuss options, and I spent a number of my time thus far occupied with the human expertise and training the crew and the way will we convey that in? And I feel our relationship with our participant has gotten extremely deep the previous couple of years. We’ve all the time talked to the gamers, however we’re sort of hitting this new section, particularly with user-generated content material and this world of influencers, which wasn’t as massive 10 years in the past, and it’s enormous now. And so a part of it’s we now have extra instruments to speak to gamers, and a number of my work is working with our groups to convey that in. And the way will we translate that into our roadmap, and the way will we translate that additionally to the human expertise? And so my first, I really feel like actual bout with this was with rising collectively and taking this very day-to-day storytelling of getting a baby and elevating them, however how will we make it past that and what’s the expertise throughout a number of age teams and the way they work together collectively inside a household, and what does that dynamic appear like?
That actually got here from speaking to gamers about why they care about household dynamics. Why do they preserve speaking about generational gameplay? Why do gamers — why are they actually ? Household and generational play come up rather a lot. After which digging even deeper into like, effectively, why does that matter? And so we linked with gamers for that pack, I feel acquired a number of precious insights that basically modified I feel what we had been going to finish up doing. And we simply actually centered on the household and people connections and in addition the drama of these interactions. After which what’s the psychology behind that? And so human growth, psychology, and relationship psychology between relations — and the crew did a wonderful job at simply taking that after which turning that into techniques and mechanics that the gamers might inform tales with.
Has something stunning come out of your conversations and analysis with gamers?
I feel there’s additionally a pair methods for me to reply this. From after I first joined, the stunning issues had been how a lot alternative these our gamers needed. In video games that I’ve labored on, it was extra a couple of very particular means of taking part in. And on this sport it’s like, there’s simply a number of alternative that gamers need. And as a designer, how do you design for that? That might be countless. In order that shocked me. I feel professionally, simply as somebody who was new to the crew, and I’d say as of these days, I feel it’s the continued, sure, we wish the thrilling fantasy gameplay, however what we actually wish to discuss are relationships between Sims and household and pals and drama. And that I feel time over time that simply doesn’t go away. And so it’s enjoyable to see as a result of it’s constant, however I don’t know why. I’m all the time shocked by that. I all the time really feel like, oh, gamers really need this excessive fantasy imaginative and prescient for the world and to enter these loopy areas and so they’re like, no, I need laundry day.
I used to be simply going to say, there’s actually nothing that makes me happier than placing muddle or mundane issues in my Sims’ homes.
Laundry Day gamers will all the time need the stuff that they’ve round them, which is basically cool to see. And it’s not stunning. We all know what gamers are motivated by, but it surely’s nonetheless like, oh yeah, that’s what they like.