Intel might need a repair out now for its stability points on thirteenth and 14th-gen Intel CPU fashions, however that doesn’t imply the corporate is out of the woods but. A submit on Reddit is pointing at buyer dissatisfaction with the Intel RMA course of, with a number of clients sharing messages from Intel’s group exhibiting delays in changing defective Intel gaming CPUs.
Intel isn’t making any public statements about RMA delays to date. Nonetheless, numerous complaints from customers within the Intel subreddit present that the corporate is already going through delays in delivery out substitute Intel CPUs, whether or not it’s a precise or like-for-like substitute. The expertise of Towel4, a person on Reddit, additionally factors to particular inventory points with Intel’s greatest gaming CPU, the Core i9 14900K, and the previous-gen Core i9 13900K.
In an e mail from its buyer help group posted by Towel4 on Reddit, Intel means that due to “inventory availability points” on the firm, it isn’t potential to instantly exchange a failing CPU with an equal or higher equal following a profitable guarantee declare. The shopper agent suggests to the Reddit person that it might be 4 to 5 weeks earlier than the inventory is replenished, and asks for not less than three to 4 weeks earlier than checking on inventory ranges once more.
This isn’t a whole image, although. Some customers in the identical submit report receiving new CPUs shortly, whereas different RMA requests haven’t been reviewed in any respect. This might level to completely different inventory ranges in sure areas of the world, in addition to a big backlog of RMA requests with which Intel is struggling to manage.
This isn’t a super scenario for Intel. Whereas an Intel CPU repair is now out there for processors that weren’t completely broken, shoppers with thirteenth and 14th-gen processors that do want changing may face a number of weeks of delays (or longer).
For Towel4, although, it’s all understanding. After initially posting in regards to the delay, an replace submit confirms that, simply two days later, Intel discovered the inventory to interchange the defective i9-13900K with an upgraded i9-14900K in a cross ship RMA, the place the corporate prices your card to cowl the substitute’s worth earlier than it receives the defective merchandise again.
It’s clear that the image is muddy, although. In case you’re utilizing an Intel thirteenth or 14th-gen CPU that isn’t crashing, now could be the time to use the repair by flashing your motherboard. You possibly can verify our information on how you can flash your BIOS that will help you get began. Whereas it gained’t repair CPUs that have already got the injury, it’d nonetheless save a CPU or two on the market.
